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evergreen-user:staff_faq [2006/09/08 13:55] error23evergreen-user:staff_faq [2022/02/10 13:34] (current) – external edit 127.0.0.1
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 +====== Evergreen--Staff FAQ ======
  
 +
 +===== How Do I Display an Item's Price? =====
 +
 +NOTE: If the system had no price for a book when the data was first imported into Evergreen, a PINES-manadated default price of $25 was added.
 +
 +  - Start from either the [Items Out] section of a patron's record or from the Copy Status screen. 
 +    * From a patron's record, click the [Items Out] button.
 +    * Otherwise, use {Circulation} {Show Copy Status by Barcode} and scan in the item barcode.
 +  - Click on the column picker (in upper right corner). 
 +  - Scroll down and click on **Price**.
 +  - The **Price** column will now be displayed so you can see the item's cost.
 +
 +
 +
 +
 +
 +===== How Do I Renew an Expired Card? =====
 +When a patron's card has expired, the patron's name (on the patron record) will have a dark gray background and an (Expired) indicator under the name. The card must be renewed before the patron can check any items out.
 +
 +  - Open the patron's record 
 +    * If you have the patron's library card number, use {Search} {for Patron by barcode} and scan in the patron's barcode. 
 +    * Otherwise, use {Search} {for Patrons} to find the patron record and [Retrieve Patron]. 
 +  - Click on [Edit].
 +  - Select "4. Groups and Permissions." 
 +  - Change the **Account Expiration Date** field to a date 2 years in the future. Be sure to use the correct YYYY-MM-DD format. For example, if today is Sept. 25, 2006, change the Account Expiration Date to 200**8**-09-25.
 +  - Select "7. Finish" and [Save User]. 
 +
 +=====Can I Register My Staff Client To Different Working Locations?=====
 +Yes - though this is generally not necessary for most users, sometimes an administrator may need to log onto Evergreen Workstations registered to different locations in order to perform certain operations.  See [[Registering Staff Client To Different Working Locations]].

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