acq:edi_sftp
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acq:edi_sftp [2024/04/08 14:04] – removed - external edit (Unknown date) 127.0.0.1 | acq:edi_sftp [2024/04/12 13:29] – [Bad Credentials/Accounts Cause a Hang] Add link to Lp bug dyrcona | ||
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+ | ====== EDI with SFTP ====== | ||
+ | |||
+ | Evergreen supports sending and receiving EDI files via SFTP. As of April 15, 2024, SFTP is required for EDI file transmissions with Ingram. | ||
+ | |||
+ | ===== Known Issues ===== | ||
+ | |||
+ | Because of differences in supported Linux distributions, | ||
+ | |||
+ | Soon after the patch was deployed and tested, it became apparent that [[https:// | ||
+ | |||
+ | If you plan to use SFTP for EDI, ensure that the patches for the following bugs are applied on your Evergreen installation: | ||
+ | |||
+ | * https:// | ||
+ | * https:// | ||
+ | |||
+ | If you are unsure, contact your Evergreen administrator, | ||
+ | |||
+ | ===== Set up ===== | ||
+ | |||
+ | To switch an account from FTP to SFTP, simply edit the host field of the EDI account so that the leading " | ||
+ | |||
+ | > A screenshot would be useful here. | ||
+ | |||
+ | ===== Some Caveats ===== | ||
+ | |||
+ | Testing and production use has turned up some weak spots in the SFTP implementation, | ||
+ | |||
+ | ==== Change All Similar Accounts at the Same Time ==== | ||
+ | |||
+ | Evergreen does not currently delete downloaded files from the vendor' | ||
+ | |||
+ | ==== Bad Credentials/ | ||
+ | |||
+ | Experience has shown that some accounts are no longer used, but never deactivated. | ||
+ | |||
+ | One way to check for these account is to manually login to each account using your favorite SFTP program. | ||
+ | |||
+ | > Another screenshot would be useful here. | ||
+ | |||
+ | [[https:// | ||
+ | ==== Other Bad Accounts Cause a Crash ==== | ||
+ | |||
+ | Some accounts may still exist and allow you to login but have other issues on the remote server that will cause the SFTP software on the Evergreen side to crash. | ||
+ | |||
+ | If the EDI fetcher crashes unexpectedly, | ||
+ | |||
+ | ===== Trouble Shooting ===== | ||
+ | |||
+ | The best way to trouble shoot issues with the switch to SFTP is to get the full output from the EDI fetcher program. | ||
+ | |||
+ | If the fetcher hangs, as in the case of [[acq: | ||
acq/edi_sftp.txt · Last modified: 2024/04/12 13:30 by dyrcona