We discussed having a general survey applicable to most members of the community and having targeted conversations with key groups within the community (Report Task Force, Doc Interest Grp, Developer Community, etc.)
One of the major classes/divisions of website visitors that we've already determined is that of Potential Implementers vs. Existing Users/Devs/Admins. We obviously can't expect significant input from the Potential Implementers group, so the feedback we get from this survey should be used to prioritize features/content for the Existing Community Member group.
Draft SurveyMonkey Survey
Possible survey mechanisms:
Rank items A - J in order of importance from #1 - #10
How important is Feature X on a scale of 1 - 5?
How important is Feature X: Critical, Optimal, or Don't Care?
Since we're considering basic strategic goals at this point, I suggest we survey on some big-picture topics and put them in user-feature terms.
I want to receive news about improvements/developments of Evergreen software
I want to receive news and information about the greater Evergreen community
I want to be notified about Evergreen-related events such as webinars, training workshops, and conferences
I want to receive Evergreen troubleshooting/support assistance via an online forum
I want to view the latest authoritative ( || "official") Evergreen documentation
I want to participate in an online Evergreen user forum (implementation)
I want to be more informed ( || participate in) the Evergreen developer community
I want to connect with other Evergreen users in my geographic area
I want to see resources concerning Evergreen implementation
I want to see resources concerning Evergreen maintenance and support
I want to participate in the Evergreen improvement/development/advancement process
I want to contribute resources our organization has created concerning Evergreen implementation
Other potential survey questions based on user roles:
1. What roles do you play on your Evergreen project? (check all that apply)
2. Do you subscribe to any of the following lists? (check all that apply)
General Discussion List
Documentation Discussion List
Technical Discussion List
Evergreen SVN Commit List
OpenSRF SVN Commit List
3. Have you contributed content to open-ils.org?
4. What types of content do you most often access on open-ils.org? (Check all that apply)
Documentation
Blogs
Downloads
Links to other sites
5. Were you able to find what you were looking for on open-ils.org?
If yes, was it easy to find?
If no, what were you looking for that you didn’t find?
6. Based on the user stories developed by the web team, what do you feel are the most important functions of the site? (1 – Very Important, 2 – Important, 3 – Nice to Have, 4 – Extraneous))
General information applicable to the entire Evergreen community (i.e. news, events, governance, roadmaps)
Identify individuals within the Evergreen community with particular skills or interests.
Help potential Evergreen users to help them determine whether Evergreen is a good fit for their organization.
Help potential service providers determine what Evergreen related services they can provide.
Help new Evergreen users with their implementation.
Help existing Evergreen users support and expand their implementation
Help new developers get started
Help new documentors get started
Other (please describe)