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dev:xul_memory_consumption [2013/01/10 12:25] – created dbsdev:xul_memory_consumption [2022/02/10 13:34] (current) – external edit 127.0.0.1
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   - In the **System Information** window, click **System Summary** to display a summary of the hardware and operating system configuration.   - In the **System Information** window, click **System Summary** to display a summary of the hardware and operating system configuration.
     - Highlight all of the text in the right-hand pane of the **System Information** window, and copy it using **Edit -> Copy**. Paste the text into the text document.     - Highlight all of the text in the right-hand pane of the **System Information** window, and copy it using **Edit -> Copy**. Paste the text into the text document.
-    - In the **System Information** window, click the **+* beside **Software Environment** to open up the sub-category of software environment information.+    - In the **System Information** window, click the **+** beside **Software Environment** to open up the sub-category of software environment information.
     - In the **Software Environment** category, click **Services** to display a list of the services on the system. Click the **State** column header to sort the services by //Running// first.     - In the **Software Environment** category, click **Services** to display a list of the services on the system. Click the **State** column header to sort the services by //Running// first.
     - Highlight all of the text in the right-hand pane of the **System Information** window, and copy it using **Edit -> Copy**. Paste the text at the end of the text document.     - Highlight all of the text in the right-hand pane of the **System Information** window, and copy it using **Edit -> Copy**. Paste the text at the end of the text document.
     - In the **Software Environment** category, click **Startup Programs** to display a list of the programs that start at login.     - In the **Software Environment** category, click **Startup Programs** to display a list of the programs that start at login.
     - Highlight all of the text in the right-hand pane of the **System Information** window, and copy it using **Edit -> Copy**. Paste the text at the end of the text document.     - Highlight all of the text in the right-hand pane of the **System Information** window, and copy it using **Edit -> Copy**. Paste the text at the end of the text document.
-  - We are also interested in the list of plugins loaded in Firefox, as one theory is that Firefox plugins may be exarcerbating the problem with the staff client.+  - We are also interested in your configuration of Firefox, as one theory is that Firefox plugins may be exacerbating the problem with the staff client.
     - Open **Firefox** (if it is not already open).     - Open **Firefox** (if it is not already open).
     - In **Firefox**, enter "about:support" into the address bar. The **Troubleshooting Information** page opens.     - In **Firefox**, enter "about:support" into the address bar. The **Troubleshooting Information** page opens.
     - Click **Copy all to clipboard**. Paste the text at the end of the text document.     - Click **Copy all to clipboard**. Paste the text at the end of the text document.
 +    - In **Firefox**, enter "about:plugins" into the address bar. The **Enabled plugins** page opens.
 +    - Click **Edit -> Select all** and **Edit -> Copy**. Paste the text at the end of the text document.
   - Send your information to the Evergreen development team by ... //??? (I assume we don't want to flood the General mailing list, or ask people to subscribe to the Dev list, or have to sign up for Launchpad... can we just point at an email alias that forwards to interested parties?)//   - Send your information to the Evergreen development team by ... //??? (I assume we don't want to flood the General mailing list, or ask people to subscribe to the Dev list, or have to sign up for Launchpad... can we just point at an email alias that forwards to interested parties?)//
  
dev/xul_memory_consumption.1357838744.txt.gz · Last modified: 2022/02/10 13:34 (external edit)

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