evergreen-user:lost_and_missing_materials
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evergreen-user:lost_and_missing_materials [2006/08/05 20:22] – kgregory | evergreen-user:lost_and_missing_materials [2022/02/10 13:34] (current) – external edit 127.0.0.1 | ||
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+ | =====Lost and Missing Materials===== | ||
+ | First, a definition of each: | ||
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+ | * **Lost** materials are checked out and lost by a patron. | ||
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+ | * **Missing** materials are not checked out, but cannot be found in the library. | ||
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+ | ===Lost Materials=== | ||
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+ | To declare an item lost, first pull up the patron' | ||
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+ | If the patron then later finds the lost item, library staff will need to possibly void the billing, refund payments, and/or assess past due fines according to local and PINES policy. The variation of possible outcomes of this are too many for the software to handle automatically. | ||
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+ | :!: When the item is marked lost under the patron' | ||
+ | ===Missing Materials=== | ||
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+ | To mark an item as missing, first search the catalog and locate the correct title. Click **Actions for this Record**, and select **Holdings Maintenance**. In the Holdings Maintenance screen, drill down through the owning library and call number to the missing copy. Right-click on the appropriate item, and select **Edit Item Attributes**. On the Item Attributes screen, click on **Status**, and change it to MISSING. | ||
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+ | :!: Enhancements are planned to make marking an item missing a top-level option. |