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--- troubleshooting:checking_for_errors [2010/10/20 12:38] – rsoulliere
+++ troubleshooting:checking_for_errors [2022/02/10 13:34] (current) – external edit 127.0.0.1
@@ Line 474: / Line 474: @@
 ~/.srfsh.xml
 </code>
-Assuming you have a srfsh prompt, enter this command:
+Assuming you have a srfsh prompt, try logging in, **substituting the admin account credentials you created during the install process** into the following command:
 <code>
-login admin open-ils
+login myAdminUsername myAdminPassword
 </code>
 You should see output similar to this:
@@ Line 576: / Line 576: @@
 ===== Step 12: Try to authenticate with the OPAC =====
+===== Bonus Step: Checking Ejabberd Account Credentials =====
+You may have an ejabberd account problem, if you see an error like:
+<code>
+Checking Jabber connection for user router, domain public.localhost
+Use of uninitialized value $@ in concatenation (.) or string at /usr/local/share/perl/5.10.1/OpenSRF/Transport/SlimJabber/Client.pm line 147, <DATA> line 35.
+* Error connecting to jabber:
+SCALAR(0x1244e20)
+</code>
+Verify that the username/password combinations are set correctly in opensrf_core.xml, but you can also check with ejabberd to make sure that they were setup correctly in the first place.
+As root:
+<code>
+ejabberdctl check_password <user> <host> <password>; echo $?
+</code>
+If the result is 0, then things are fine with that username/password on the given host.  If the result is 1, then the credentials are not working.
+You can change your ejabberd password with:
+<code>
+ejabberdctl change_password <user> <host> <new_password>
+</code>