Differences

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--- evergreen-user:staff_faq [2008/05/28 13:22] – Added link to entry for registering different workstations. error23
+++ evergreen-user:staff_faq [2022/02/10 13:34] (current) – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
+====== Evergreen--Staff FAQ ======
+===== How Do I Display an Item's Price? =====
+NOTE: If the system had no price for a book when the data was first imported into Evergreen, a PINES-manadated default price of $25 was added.
+  - Start from either the [Items Out] section of a patron's record or from the Copy Status screen.
+    * From a patron's record, click the [Items Out] button.
+    * Otherwise, use {Circulation} {Show Copy Status by Barcode} and scan in the item barcode.
+  - Click on the column picker (in upper right corner).
+  - Scroll down and click on **Price**.
+  - The **Price** column will now be displayed so you can see the item's cost.
+===== How Do I Renew an Expired Card? =====
+When a patron's card has expired, the patron's name (on the patron record) will have a dark gray background and an (Expired) indicator under the name. The card must be renewed before the patron can check any items out.
+  - Open the patron's record
+    * If you have the patron's library card number, use {Search} {for Patron by barcode} and scan in the patron's barcode.
+    * Otherwise, use {Search} {for Patrons} to find the patron record and [Retrieve Patron].
+  - Click on [Edit].
+  - Select "4. Groups and Permissions."
+  - Change the **Account Expiration Date** field to a date 2 years in the future. Be sure to use the correct YYYY-MM-DD format. For example, if today is Sept. 25, 2006, change the Account Expiration Date to 200**8**-09-25.
+  - Select "7. Finish" and [Save User].
+=====Can I Register My Staff Client To Different Working Locations?=====
+Yes - though this is generally not necessary for most users, sometimes an administrator may need to log onto Evergreen Workstations registered to different locations in order to perform certain operations.  See [[Registering Staff Client To Different Working Locations]].