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faqs:evergreen_companies:faqs [2014/10/16 20:20] – explosion of questions here, per service. I'm intentionally ignoring consulting and customizations phasefxfaqs:evergreen_companies:faqs [2022/02/10 13:34] (current) – external edit 127.0.0.1
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 ====== Frequently Asked Questions  ====== ====== Frequently Asked Questions  ======
  
-These are the frequently asked questions page for the [[faqs:evergreen_companies| list of Evergreen Paid Support Services]]+These are the frequently asked questions for the [[faqs:evergreen_companies| list of Evergreen Paid Support Services]]
  
 **A note on the word "vendor":** traditionally, a vendor is a merchant that sells products.  Evergreen is not usually sold as a product, as it is freely available to all who want to use, modify, and/or distribute the software.  In this document we're going to use vendor as a shorthand to refer to anyone, whether a company, or an individual, or a non-profit organization, that offers Evergreen "services" in exchange for money. **A note on the word "vendor":** traditionally, a vendor is a merchant that sells products.  Evergreen is not usually sold as a product, as it is freely available to all who want to use, modify, and/or distribute the software.  In this document we're going to use vendor as a shorthand to refer to anyone, whether a company, or an individual, or a non-profit organization, that offers Evergreen "services" in exchange for money.
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 ==== Questioning the vendor directly ==== ==== Questioning the vendor directly ====
  
-Just like you would interview a new hire, you should interview the vendor.  You should ask for references, particularly from customers similar to you and/or receiving the same services.  Additional questions may vary by the types of services you're looking for:+Just like you would interview a potential new hire, you should interview the vendor.  You should ask for references, particularly from customers similar to you and/or receiving the same services.  Additional questions may vary by the types of services you're looking for:
  
   * hosting   * hosting
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     * What are your policies for recording and redistributing sessions and training materials?     * What are your policies for recording and redistributing sessions and training materials?
   * software development   * software development
-    * How do you interact with the wider Evergreen development community?  What can we expect about our changes making into an official Evergreen release?+    * How do you interact with the wider Evergreen development community?  What can we expect concerning our changes ever making it into an official Evergreen release?
     * What are your policies for acceptance testing and bug reporting?     * What are your policies for acceptance testing and bug reporting?
   * data migration   * data migration
faqs/evergreen_companies/faqs.1413505242.txt.gz · Last modified: 2022/02/10 13:34 (external edit)
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