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evergreen-docs:reorg_2014:agenda_2016-02-10 [2016/02/09 16:39] – [Requirements] rjs7evergreen-docs:reorg_2014:agenda_2016-02-10 [2016/02/10 14:57] – [Requirements] rjs7
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 ==== Requirements ==== ==== Requirements ====
   * Any discussion points here?   * Any discussion points here?
-  * (from remingtron) Let's consider getting feedback from documentation users to help guide our efforts. Maybe a broad survey to understand general needs, with questions like:+  * Gather requirements from users (idea from remingtron) 
 +    * Let's consider getting feedback from documentation users to help guide our efforts. Maybe a broad survey to understand general needs
 +    * Some of the following questions are borrowed from another open source project's recent docs survey:
     * How do you use Evergreen? (sys admin, staff client admin, circ superuser, circ normal user)     * How do you use Evergreen? (sys admin, staff client admin, circ superuser, circ normal user)
     * How often while using Evergreen do you want help?     * How often while using Evergreen do you want help?
     * Where is the first place you go for help? (supervisor, coworker, IRC, printed/handwritten notes, online documentation, youtube, my library's training documentation)     * Where is the first place you go for help? (supervisor, coworker, IRC, printed/handwritten notes, online documentation, youtube, my library's training documentation)
-    * Have you used the documentation available at docs.evergreen-ils.org? +    * What are you looking for when you seek out information on Evergreen? 
-    * How useful has it been to you?+      * User Guides 
 +      * New Features and Version Info 
 +      * Best practices on how to use Evergreen as an end user 
 +      * Installation Documentation 
 +      * Technical Specs 
 +      * Development Documentation 
 +      * Presentations 
 +      * Other 
 +    * In learning materials for Evergreen, which medium(s) would work best for you? 
 +      * HTML on the website 
 +      * PDFs with text and screenshots 
 +      * Short topical videos 
 +      * Other 
 +    * Which sources have you used to find answers about using Evergreen? 
 +      * Official Evergreen website (www.evergreen-ils.org) 
 +      * Official Evergreen Documentation website (docs.evergreen-ils.org
 +      * Evergreen Wiki (wiki.evergreen-ils.org) 
 +      * My library's training materials 
 +      * Other 
 +    * Are the documents and files you found on evergreen-ils.org what you expected or needed? 
 +      * No, it did not meet my needs or was confusing 
 +      * Somewhat, but a few things were missing or confusing 
 +      * Yes, I was completely satisfied 
 +      * I do not use the website evergreen-ils.org 
 +    * How difficult was the installation? 
 +    * FREE FORM QUESTIONS 
 +      * Which of the existing documentation options have you found the most useful, and why? (or as a rating question) 
 +      * Is there any documentation you were unable to find or would like to see? (or "Have you had questions you were not able to answer using the docs?"
 +      * What ongoing challenges do you face when using Evergreen documentation / training materials? 
 +      * Is there anything else that you would like to add or change about the Evergreen documentation?
  
 ==== Ideas ==== ==== Ideas ====
evergreen-docs/reorg_2014/agenda_2016-02-10.txt · Last modified: 2022/02/10 13:34 by 127.0.0.1

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